The Voices We Need To Hear (Part Two)

How do we get the input we need to run our organizations better?

Last week we discussed the five voices every public sector professional needs to consider in the running of their operation: the Voice of the Client, the Voice of the Business, the Voice of the Process, the Voice of the Employee and the Voice of the Funder. So, the big question is, how do we get to know these voices and how do we record their observat…